TIP

Hauptbeschreibung

Get the results, recognition, and reputation you deserve In TIP, Dave Gordon tells the engaging and motivating story of Brian Davis, an average salesperson who is fired without warning for being average. After 10 years at the same company, he is suddenly faced with no immediate prospects, an uncertain future, and a young family to support. With minimal savings, and determined to not lose everything he's worked for, he reluctantly takes the only job he can get at a popular bar and restaurant called Crossroads. Guided by an unlikely mentor, and insightful colleagues and customers in an unforgiving environment of relentless customer service, he learns the four simple principles of TIP to take control of his life, his career, and his future: 1. Enhanced self-awareness 2. Confident communications 3. Commitment-based actions 4. Fulfillment of a unique value promise TIP is a timeless, inspirational story created to remind anyone in a position judged by performance that the only way to achieve continued recognition and growth in work and life is to take personal accountability for your reputation and results. Whatever your role, or level of success in your career, TIP is a guide that will help you discover, or remember, how to consistently bring unique value to your team, your organization, and your most important customers. This easy read will provide a strategy for personal success, complete with coaching and action plans.

Inhaltsverzeichnis

Foreword xiii Acknowledgments xv About the Author xix Introduction 1 1 The Biggest Day 5 2 The TIP Jar 11 Twelve Years Earlier . . . 3 A New Direction 15 4 Dear Valued Employee 21 5 First Impressions 29 6 The Offer 33 7 New Beginnings 43 8 What is a TIP? 49 9 Wake-up Call 57 10 Labels and Purpose 63 11 The Bear 83 12 Position Yourself 89 13 Communicate Your Brand 97 14 What's Your Story? 111 15 Actions Build the Brand 115 16 Flow 127 17 Protect the Business, Protect the Brand 131 18 Day of All Days 139 19 Create an Experience 145 20 The Last TIP 153 Present Day 21 The TIP Jar (Continued) 165 22 Good Choices 171 23 Give More, Get More 177 Twenty Takeaway Tips For Success 183 Personal Accountability Model and Action Plan 187 Resources 199

Verwandte Suchkategorien

• Business & Management
• Führung
• Management / Leadership
• Management f. Führungskräfte
• Motivational
• Ratgeber
• Ratgeber Motivation
• Self-Help
• Wirtschaft u. Management