Managing for Happiness

Hauptbeschreibung

A practical handbook for making management great again Managing for Happiness offers a complete set of practices for more effective management that makes work fun. Work and fun are not polar opposites; they're two sides of the same coin, and making the workplace a pleasant place to be keeps employees motivated and keeps customers coming back for more. It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. This book provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers. These aren't break time exploits or downtime amusements--they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful. An organization's culture rests on the back of management, and this book shows you how to create change for the better. Somewhere along the line, people collectively started thinking that work is work and fun is something you do on the weekends. This book shows you how to transform your organization into a place with enthusiastic Monday mornings. * Redefine job titles and career paths * Motivate workers and measure team performance * Change your organization's culture * Make management--and work--fun again Modern organizations expect everyone to be servant leaders and systems thinkers, but nobody explains how. To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent? What inspires customer loyalty? The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness.

Inhaltsverzeichnis

Preface viii Better Management for Everyone Introduction 1 What Is Management 3.0? 1. Kudo box and kudo cards 23 Motivate People with Better Rewards 2. Personal maps 39 Improve Communication and Understanding 3. Delegation boards and delegation poker 59 Empower Workers with Clear Boundaries 4. Value stories and culture books 77 Define the Culture by Sharing Stories 5. Exploration days and internal crowdfunding 93 Make Time for Exploration and Self-Education 6. Business guilds and corporate huddles 109 Share Knowledge, Tools, and Practices 7 Feedback wraps and unlimited vacation 123 Learn How to Offer Constructive Feedback 8. Metrics ecosystem and scoreboard index 147 Measure Performance the Right Way 9. Merit money 171 Pay People According to Their Merits 10. Moving motivators 193 Discover Real Engagement of Workers 11. Happiness door 217 Aim for a Happier Organization 12. Yay! questions and celebration grids 235 Learn from Successes and Failures Conclusion 251 Never Stop Experimenting Notes 264 Index 274

Verwandte Suchkategorien

• Business & Management
• Business & Management Special Topics
• Management
• Spezialthemen Wirtschaft u. Management
• Wirtschaft u. Management